Thursday, December 11, 2014

The Importance of Social Media Conversation

The power of social media nowadays is indoubtably. A simple tweet can change and influence the opinion of thousands of followers that can consume us again or just stop believing in our messages or content. So, what we should do is to change our mentality and thoughts and stop only communicating to start to listen, communicate and consecuently generate engagement.

One of the biggest problems is ignoring that many brands do not stand up to a minute to listen to the thoughts of his followers. Simple communication doesn't create interaction, so you have to run away from this practice and opt for talking which, undoubtedly, will generate brand value and make us more closer.

Central to our customers is to have a positive experience with our brand. Go beyond mere content and turn it into a weapon that will generate interest and help us to create conversations that will allow us to grow day by day; That will make a difference.

Below we share with you an infographic of Cool Brands about the power of Millennials's conversations in social media:



Source: www.howcoolbrandsstayhot.com

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